Conducting High EQ Conversation during Organisation Restructure

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Economic downturns typically lead to organisation restructuring and even layoffs. HR and line managers need to conduct difficult conversations with affected employees. However, if such conversations are handled inappropriately, resentment and other emotional tolls can be resulted.


To help HR and line managers boost their EQ so that the conversations can be both assertive and compassionate.


  • Comprehend how organisation restructuring can lead to negative emotional labour for affected employees, employers, and the remaining team

  • Understand what EQ is and the common weaknesses of EQ traits/skills of middle managers in Hong Kong

  • Gain skills on how to conduct high EQ communication during organisation restructuring

  • Share some bad examples of conducting restructuring announcements in other companies


4 November 2021


15:00 –  17:30


Cantonese (with English materials)


Member – HK$600
Non Member
 – HK$1000

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Units 1810-15, 18/F, Millennium City 2, 378 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong

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Dr Andrew Ma
Dr Andrew Ma is a leadership trainer, researcher, and coach who has conducted leadership development programmes for executives, managers, and university students around the world. Dr Ma has extensive global management experience in diverse disciplines including marketing, business development, strategic & product management, system engineering, and consultancy & training. He completed his Ph.D in Global Leadership recently with a research focus on cross-cultural and cross generational leadership. 

Date & Time
4 November 2021
15:00 17:30 Asia/Taipei

Hong Kong Institute of Human Resource Management (HKIHRM)

Units 1810-15, 18/F, Millennium City 2
378 Kwun Tong Road, Kwun Tong
Hong Kong
+852 2881 5113
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Hong Kong Institute of Human Resource Management (HKIHRM)

+852 2881 5113