Conducting High EQ Conversation during Organisation Restructure
Member discount is available exclusively if you log in as a member (Join us Now!)
When logged in, individual members should enrol themselves only, as non-members are not entitled to your member’s discount.
Economic downturns typically lead to organisation restructuring and even layoffs. HR and line managers need to conduct difficult conversations with affected employees. However, if such conversations are handled inappropriately, resentment and other emotional tolls can be resulted.
To help HR and line managers boost their EQ so that the conversations can be both assertive and compassionate.
- Comprehend how organisation restructuring can lead to negative emotional labour for affected employees, employers, and the remaining team
- Understand what EQ is and the common weaknesses of EQ traits/skills of middle managers in Hong Kong
- Gain skills on how to conduct high EQ communication during organisation restructuring
- Share some bad examples of conducting restructuring announcements in other companies
4 November 2021
15:00 – 17:30
Cantonese (with English materials)
Member – HK$600
Dr Andrew Ma
Dr Andrew Ma is a leadership trainer, researcher, and coach who has conducted leadership development programmes for executives, managers, and university students around the world. Dr Ma has extensive global management experience in diverse disciplines including marketing, business development, strategic & product management, system engineering, and consultancy & training. He completed his Ph.D in Global Leadership recently with a research focus on cross-cultural and cross generational leadership.