Essential Skills to Manage Others

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The One-Day intensive and interactive in-person workshop provides participants with the essential and correct skills for managing people in an organisation.


  • To understand an all-rounded manager’s role and mentality

  • To create a benchmark for good leadership practice

  • To share insights on using trust to enhance team collaboration

  • To give instructions clearly and solve complex people issues with listening

  • To motivate and lead High-Performance Teams

  • To establish an effective communication style

Interactive Activities:

1. Group Discussion and Brainstorming with drawing exercise

2. Interpersonal Styles 

Completion of Interpersonal Styles Descriptor (ISD) questionnaire to know yourself and others better

3. Trust Equation

An exercise to realise the importance of building trust quickly

4. Role Play Practice

To deal with difficult conversation & tough feedback


12 August 2021


09:30 –  17:30


Cantonese (with English materials)


Member – HK$2,000
Non Member
 – HK$2,800

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Units 1810-15, 18/F, Millennium City 2, 378 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong

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Mr Tony Ngo
A leading consultant in the field of communications, Tony Ngo obtained a Master Degree of Business Management in Salford University and Bachelor Degree of Economics in Manchester Metropolitan University, England. Tony has more than 39 years of working experience, including various senior positions in the international fast-moving consumer goods industry in the APAC region. He possesses a broad range of business exposure in general management, marketing, advertising, business development, new brand launches, etc. With an enthusiastic personality, Tony is a natural-born trainer who facilitates effectively and has a strong passion in helping other achieve more.

Date & Time
12 August 2021
09:30 17:30 Asia/Hong_Kong

Hong Kong Institute of Human Resource Management (HKIHRM)

Units 1810-15, 18/F, Millennium City 2
378 Kwun Tong Road, Kwun Tong
Hong Kong
+852 2881 5113
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Hong Kong Institute of Human Resource Management (HKIHRM)

+852 2881 5113